Please check that Azar has access to data from [device setting] - [Azar] - [ALLOW AZAR TO ACCESS - Cellular Data ON]
Please check if this problem occurs when you are connected to Wi-Fi networks.
Can't log in with Apple ID?
If you have trouble signing in to Azar with Apple ID, please follow the instructions below.
- Go to your iPhone/iPad device settings and click your name
- Tap [Password & Security]
- Click [Apple ID logins]
- Select Azar and press [Stop using Apple ID]
- Restart Azar and sign into the app again
You can find more details by going to the iTunes support link below.
I Am Having Trouble Logging In With Facebook.
Logging in to Azar with a different Facebook account
[With Facebook app]
If you would like to log in to Azar with another Facebook account using the Facebook app, you can do so by changing the account from the Facebook app and clicking ‘Login with the Facebook app’.
[Without Facebook app]
If you would like to log in to Azar with another Facebook account without using the Facebook app, whether it be by email or phone number, please try the following steps below.
Step 1: Log out of your Facebook account from Safari.
- Click and run the Safari app.
- Go to Facebook.com and click ‘Log Out’ from settings.
Please try step 2 if this did not help
Step 2: Try the directions below.
Settings -> Safari -> Advanced -> Website Data -> Edit -> Delete facebook.com -> Press Done
Please try step 3 if this did not help
Step 3: Clearing the history and data by the following direction
Settings -> Safari -> Clear History and Website Data -> Clear History and Data
Please try steps 4 and 5 if this did not help
Step 4: Please uninstall Azar, reinstall and try again.
Step 5: Please reboot your phone and try again.
If the problem still persists, please submit a request with the screenshot of the popup error message that appears