To better help you, please go to the Message tab and tap on the Settings icon. Then tap on Help center, submit a request with the following information:
1. The reason why you would like a refund
2. An image of your Google Play receipt including Order ID (starts with GPA), Total Amount, and Date.
### To find your receipt click [here]
Please be advised that if you have already spent your gems, we will not be able to give you a refund.