Please accept our apology for the trouble.
Please click [here], fill in the blanks with the following information and press send. This will help us solve this issue for you faster.
1) When does the app stop and shut down? (when video calling someone, when using discovery mode, when logging in, etc.)
2) Device name (eg. iPhone 8)
4) App version (eg. 1.40)
5) iOS version (eg. 12.1)
6) Can you take a video/screenshot of the application when it stops?